New Team Managers at MacLellan, Focussing on Service

26 Jul 2015 | Posted by Andrew Onions

MacLellan Rubber, manufacturer and distributor of one of the largest range of Rubber Sheeting materials in the UK and Europe, continue to strengthen and develop their management team with the promotion and introduction of key personnel to head up the Customer Service and Sales Teams.

Amanda Slyde who has recently been promoted to Order Fulfilment Manager ensuring that all post order placement activities are undertaken to the highest standard and that the customer experience in relation to orders placed is positive. Amanda has worked for MacLellan and its associated businesss for over 15 years and has unequalled experience of its manufacturing and distribution activities. Amanda commented the prospect of taking on such a significant challenge, managing the customer engagement process from order placement through to despatch of goods by our warehouse team, was daunting. The role continues to develop as we identify improvements to processes and opportunities to better manage customers expectations.

 

Lewis Nielson has recently joined MacLellan Rubber as Sales Manager responsible for all pre-order activities within the business. Lewis brings a wealth of commercial and technical experience to the business from his previous roles at Trelleborg, Northern Engineering and Garlock UK and is tasked with expanding MacLellan Rubbers product range offering and market reach. Lewis commented the opportunity to join a well-known and respected business with significant ambition to grow and strengthen its market position not just in its current competencies but beyond was tantalising. Andrew and Simon have demonstrated their willingness to invest in MacLellan Rubbers future having some notable successes since their MBO in 2010, and I will do everything I can to contribute to that continued success. If you would like more information on MacLellan Rubber products or services please contact your Key Account Manager or phone our Sales office on 01902 307711