At MacLellan Rubber Limited, we take great pride in all that we do and to ensure we are meeting the highest standards for our Customer base I am very proud to announce that following our TUV reassessment we have once again been awarded ISO 9001 certification with zero Observations and zero Non-conformances.
ISO 9001:2008 is an internally recognised Quality Management System and sets out the policies, processes and procedures for the planning and delivery of the core business.
The company was assessed by Rob Harris of TUV, an independent auditing body, and our Quality Consultant Lynne Cowan from Quality in a box
The findings from the ISO audit showed zero Observations and Non-conformances, which means there are no additional preventative actions required or any failure to show evidence of compliance. Being re-accredited to ISO9001 demonstrates MacLellan's commitment to supplying the right products at the right time whilst offering consistently high levels of customer service. We were advised following the audit that MacLellan rubber are “market leading and without comparison within a similar sized company” in this area
Andrew Onions Joint Managing Director commented “At MacLellan’s we constantly strive to set the standard for service and quality within our industry, and this has been validated in our recent audit report and re-certification. However maintaining high quality is not a static activity, customer demands, industry legislation, business focus, and supply chain challenges mean we are already looking at additional resources and technology that will maintain and improve how we manage and deliver”
Our thanks goes out to both our in house team and consultant Lynne from Quality in a box for their support during what has been a very challenging period for us all.